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Hospice Agency Analytics: Best Metrics to Track Staffing Utilization, Productivity and Patient/Family Satisfaction

Hospice Pepper

Is everyone at your hospice agency performing at the top of their game? In today’s competitive market, efficiency and productivity are moving targets. Payors expect you to continually improve your level of care while controlling costs. Meanwhile, patients and their families need compassionate, professional care delivered when they need it most. Many agencies struggle to manage […]

Healthcare Revenue Cycle Management Simplified


How The Carpenter Health Network teamed up with HCHB Revenue Cycle Services to boost clean claim and collection rates. In a recent webinar with Home Health Care News and Homecare Homebase, Patrick Rambin, revenue cycle director for The Carpenter Health Network talked about how his agency leverages HCHB Revenue Cycle Services (RCS) to streamline processes and increase cashflow. Below is a small […]

Home Health Agency Analytics: Best Metrics to Track Staffing Utilization, Productivity and Patient Satisfaction

HCHB Home Health Agency Analytics

Operating a home health agency without real-time access to business metrics is like driving on a dark road without headlights. You move slowly and defensively, unable to prepare for dangerous curves or plan an alternate route. That’s no way to drive, and certainly no way to run a successful home health agency. The business intelligence provided by HCHB Analytics’ workbooks shine […]

Hospice Predictive Analytics: A Game Changer for End of Life Care

HCHB - MedaLogix Hospice Care Game-Changer

Hospice News, Homecare Homebase, Medalogix and Knute Nelson collaborated on a webinar showcasing the amazing results agencies are seeing when using Medalogix Muse hospice predictive analytics to inform their end of life care. Presenters included: Jon Higginbotham, VP of Business Development for Homecare Homebase, Tom Maxwell, Co-Founder & Chairman of Muse Healthcare and KaLee Mohrman, Director of Hospice for Knute Nelson. Below […]

Overcoming EHR Scalability Challenges in Home-based Care


Health care in the US was already changing rapidly, but 2020 brought massive disruption to home-based care providers. Agencies began the year braced for PDGM Implementation and SIP updates, then had to pivot quickly to respond to the COVID pandemic. The increased use of telehealth and home health care offered home care agencies opportunities for expansion – both in services provided and locations. Growth carries risk, […]

2021 Hospice Technology Trends


The hospice care experience is built on personal contact between patients and their care teams, but the 2020 COVID-19 pandemic made that difficult, even impossible in some care facilities. Agencies struggled with reduced access to patients and referrers. Many hospices turned to technology solutions like telemedicine, and industry experts expect that trend to continue. Participants in the 2021 Hospice News Outlook […]

2021 Home Health Technology Trends

HHCN Survey Blog

The home health care industry’s top concern as it entered 2020 was PDGM and other regulatory changes. Industry insiders predicted that the new payment models would lead to rapid consolidation and mergers. Nobody expected what really happened: a global pandemic that upended established business models, reshaped daily life and increased our reliance on technology. The pandemic also established at home care as […]

5 Reasons to Leverage Homecare Software in 2021

HCHB Star Ratings

The pandemic has spurred an enormous amount of change within the home-based care industry. Many of the changes will be great in the long run, but what can agencies do to rise to the challenge as we transition to new payment standards and models of care?

Hospice Analytics Every Agency Should Track

Hospice Analytics

The COVID-19 coronavirus pandemic has disrupted the world economy, sickened millions, and forced a reassessment of how we work, live, and even how we deliver health care services. Home health agencies (HHA), in particular, may see permanent changes going forward if some temporary waivers from CMS become permanent and trickle down to Medicare Advantage and other insurance plans.