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Coronavirus Pouring Gasoline on Interoperability Fire for Home Health Providers

May 62020

Historically, home health providers and their partners throughout the continuum of care have struggled with interoperability. But during the COVID-19 public health emergency, it’s more crucial than ever to have timely and accurate information, industry insiders say. Broadly, interoperability is the capability of different information systems to connect across organizations in order to exchange individual or population health information. Home health agencies — the providers increasingly on the front lines of the coronavirus — have largely gained a reputation for being archaic when it comes to their interoperability efforts. Many have made significant strides in recent years, though hospital interoperability has, at times, remained a pain point, according to Scott Pattillo, chief strategy officer at Homecare Homebase (HCHB).