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4 Essential Ingredients for Scalable Personal Care

4 Essential Ingredients for Scalable Personal Care

Personal care services empower individuals from our most vulnerable populations to stay in the comfort of their own homes longer, lowering the cost of their overall care and increasing their quality of life. Watch our webinar with Home Health Care News to learn about 4 essential ingredients required to create and manage scalable personal care services and how technology can help your agency grow.

You will hear tips for tackling:

  • Authorization Management – learn how to track over/under utilization, pending authorizations and tailor workflow for each payor
  • Scheduling – Manage a rolling 12-week master schedule with visibility into your care plans
  • EVV – learn how to create scalable EVV processes
  • Care Management – Leverage a BYOD model for care management and keep track of worker status
  • Scott Brashears, Senior Director Product Management – Personal Care, Homecare Homebase
  • Andy Kaboff, CRO – Personal Care, Homecare Homebase

What is personal care?

Personal care services encompass non-medical tasks performed to help individuals with activities of daily living (ADLs). These tasks can include items that help the person physically, like toileting and dressing or they can assist with mental load and household chores like medication reminders, meal planning, cooking and laundry. Some organizations also offer companion services as part of their offerings. There are a variety of reasons that someone may need to receive personal care services. After a hospital stay or surgery, personal care services can help an individual stay in their home while they recover or help them age in place. Personal care services can be offered for a short period of time but are often long-term arrangements.

Why is personal care important?

9/10 Americans age 65 and older want to stay at home for as long as possible, but 70% will need assistance at some point according to data from Home Care Association of America (HCAOA) and the Global Coalition on Aging. To put that in perspective, that means that around 39 million out of 50 million people will need at least some level of personal care if they are going to remain at home.

HCHB Personal Care is a key building block for our vision to provide ONE solution for all home-based care. Adding this service line to our product gives Homecare Homebase the opportunity to support care for patients across a longer time span and will help alleviate some the challenges faced by providers establishing scalable personal care services.

Evaluating EHRs for scalable personal care:

There are four important aspects than an EHR must customize to address personal care needs. Homecare Homebase carefully crafted our HCHB Personal Care service line to tackle the unique challenges that these providers face. Some of the most complex problems are found within:

  • Authorization management 
  • Scheduling 
  • EVV 
  • Care Management 

Watch the full webinar at the top of this page to learn more about HCHB Personal Care or review the webinar brief summarizing the discussion here. Ready to take the next step? Contact our sales representatives to learn more.

Have questions or need more info?