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Humana CMO: Coronavirus Creates ‘Transformative Moment’ for Our Home Care Business

May 132020

Count Humana Inc.’s chief medical officer (NYSE: HUM) among those who think the coronavirus is accelerating the U.S. health care system’s shift toward the home. Since the COVID-19 outbreak began to ramp up in March, the Louisville, Kentucky-based insurance giant has seen a substantial demand for all sorts of in-home care services, including telehealth-powered primary care visits, home-delivered meals and more. 

Internally, Humana has been building around the home for years, with Humana At Home and Kindred at Home serving as two prominent examples of those efforts. Kindred at Home is currently ranked as the No. 1 largest home health provider in the country, according to LexisNexis. Humana — along with private equity firms TPG Capital and Welsh, Carson, Anderson & Stowe — acquired Kindred at Home in 2018 for $4.1 billion. In light of the coronavirus, Humana’s home care business is now at a unique” and transformative” moment, CMO Dr. William Shrank told Home Health Care News during a recent one-on-one interview.