Joyce Osborne, Director of Clinical Operations at HCHB joined Jacqueline Ralph-Blair, Chief Innovation Officer of Visiting Nurse Health System (VNHS) discussing the myriad ways outsourcing administrative tasks can help agencies save big. Joyce touches on the ways the HCHB Services team has helped streamline VNHS’ intake process. She emphasizes the importance of efficient intake and authorization processes, noting that her team works closely with VNHS, treating referrals swiftly to integrate with the HCHB Authorization services team. This collaboration facilitated quicker scheduling and reduced pressure on VNHS schedulers and nurses. Osborne highlights the partnership approach, where HCHB operates seamlessly with VNHS’s team, aiding in reducing intake costs by 12.5%.
McKnights Home Care – 2025 Advocacy Wins
February 6, 2025
