This article “3 Stats That Reveal the ROI of Outsourcing” discusses the positive impact of outsourcing intake services at Visiting Nurse Health System (VNHS) with Homecare Homebase (HCHB). Key points include:
- Cost savings: VNHS achieved a 12.5% cost reduction within the first year by centralizing their intake process, leading to better scalability and operational efficiency.
- Clinician support: Post-implementation, 87% of VNHS clinicians felt supported and had the necessary tools for success, significantly improving job satisfaction.
- Reduced turnover: Nursing turnover declined by 8%, enhancing care quality and outcomes.
VNHS advises a phased approach, frequent communication, and treating technology partners as part of the team for successful outsourcing.
