Homecare Homebase (HCHB) has enhanced Optimal Home Care & Hospice’s operational efficiency and employee satisfaction. By adopting HCHB’s technology, Optimal has increased workflow efficiency, reduced clinician onboarding time, and improved employee retention. Specifically, they’ve achieved a 72% increase in real-time documentation at the point of care, reduced onboarding time for new hires from 23 to 14 days, and boosted employee retention by 42% from 2022 to 2024. Optimal attributes these successes to a supportive culture where clinicians feel empowered and heard, enabling them to focus more on patient care.