Real-time data access and expert guidance helped GrandCare prevent layoffs and enhance care efficiency.
Homecare Homebase (HCHB) played a pivotal role in aiding GrandCare Health Services during the COVID-19 pandemic by providing real-time data access, workflow automation, and expert guidance. Faced with data limitations and basic reporting capabilities from their previous software, GrandCare struggled to adapt to the rapidly changing healthcare environment. HCHB’s implementation allowed GrandCare to secure financial aid like PPP and EIDL loans, avoid layoffs, and improve operational performance.
As a result, GrandCare not only maintained profitability but enhanced care efficiency, delivering cost-effective care and achieving long-term growth. HCHB continues to be recognized for its partnership and innovation in home-based healthcare operations.