HCHB Services

Put our experts to work for you

Sometimes, outsourcing is the best cure for your biggest profit-killers

Few home health agencies are big enough to easily afford on-staff specialists in the back office and there is fierce competition over the small number of billing experts in the industry. Even the smartest, most motivated people may quail at solving a backlog of outstanding collections, appealing denied authorizations or managing the intake process for patient referrals. Especially since the stakes are so high. Getting it wrong can mean costly delays to both patient care and payments.

Sometimes the best way forward is to bring in help. HCHB Services connects you with specialized teams to handle some of the most intricate administrative tasks, giving your team more time to focus on quality patient care. HCHB services partners with agencies to maximize staff resources and streamline the entire billing process for faster payments and easier compliance. Creating a predictable revenue stream helps boost productivity and drive more consistent cash flow and profits

Case study

"It was a no brainer to shift over to HCHB Revenue Cycle Services (RCS). Homecare Homebase is a well-oiled machine. There’s no better system or company available to the home care world. HCHB provides top quality services that have been a tremendous game changer for us."

Gayla Gunter, RN, Homecare Director, Laniappe Homecare

HCHB Revenue Cycle Services

Drive compliant, complete reimbursement

Authorization & Eligibility Services

Get the green-light for reimbursement before spending resources

Intake Services

End to end support, from referral through scheduling hand-off

REVENUE CYCLE SERVICES

Need help keeping up with billing, payments and complex compliance?

Improve cashflow (and morale) while making planning easier

HCHB can help ease the burden of back office staffing and training by handling the billing work for you. As home-based care software and compliance experts, we’re the perfect partner to ease your workload and help you get maximum payments for services rendered. Our master billers know exactly what’s needed to get it right the first time, with fewer denials and more consistent cash flow.

With complex regulations, coding and more pay-for-performance requirements, many agencies are leaving money on the table. Homecare Homebase can help ensure you’re billing the appropriate level for services provided and maximizing your collection rates on services rendered.

We do the work — you get the money.

Did You Know?

Annual Net Collections Managed

Over

$894M+

$800k+ Claims
submitted daily

Services/Stats

99%

First-pass Clean Claim Rate

2.5%

Denial Rate

99%

Medicare Net Collection Rate

We’ll handle your biggest cashflow headaches:

Case study

"We are now at 98%+ for clean claims which has significantly improved cash flow as well."

The Carpenter Health Network

Put our Revenue Cycle Management experts to work for you

CODING SERVICES

Code and Review Directly Within the HCHB Platform

Tech-Enabled ICD-10 Coding

More than ever before, Home Health coding is critical for getting the reimbursement you deserve under PDGM. Our tech-enabled coding services employs proprietary technology through machine learning and process automation, while at the same time, uniquely combining deep expertise in Homecare Homebase and decades of best practices to get you the best results.

Increased speed and accuracy of coding and documentation review
Actionable insights
A team of certified HCHB experts for implementation & support
Ongoing clinician education & quality improvement
Flexible solutions for any sized agency

learn more about

coding services

Authorizations and Eligibility Service

The easier way to ensure services are covered and reimbursable

Leave it to us

Checking authorizations is a labor-intensive necessity, with every payer using their own unique systems, criteria and workflow for granting approvals. Leave it to us and free your staff for other tasks.

Whether you select our broader Revenue Cycle Services or choose Authorization and Eligibility on an à la carte basis, you can count on HCHB to perform follow-up tasks to resolve pending authorizations and handle verification within payer required timelines. We will work with you to establish and hold to your agency’s service level agreements (SLAs). When applicable, we will help your team perform appeals against denials. HCHB Services will coordinate closely with you to create a seamless and transparent experience between our teams.

Clean claims start here

Navigating authorizations gets extra complicated when patients are part of multiple programs, each providing coverage for specific benefits. And while the HCHB platform includes built-in checks and stop-gaps to minimize risk, some customers like the ease of outsourcing eligibility checks and receiving authorizations for services.

By contracting with HCHB Services, you can greatly lessen administrative workloads, freeing up staff members to concentrate more on patient care rather than paperwork. Expect decreased denials resulting from authorization problems, and increased billing and claims processing accuracy. All with spotless documentation, ensuring complete compliance.

Get started with

Put our experts to work for you

Sometimes, outsourcing is the best cure for your biggest profit-killers

Case study

HCHB Revenue Cycle Services

Authorization & Eligibility Services

Intake Services

Need help keeping up with billing, payments and complex compliance?

Improve cashflow (and morale) while making planning easier

Did You Know?

Did You Know?

$894M+

99%

2.5%

99%

We’ll handle your biggest cashflow headaches:

Case study

Put our Revenue Cycle Management experts to work for you

Code and Review Directly Within the HCHB Platform

Tech-Enabled ICD-10 Coding

coding services

The easier way to ensure services are covered and reimbursable

Leave it to us

Clean claims start here

HCHB Today!