HCHB Platform
The real-world challenges you face as home health, hospice, and personal care professionals drive everything we do. In fact, HCHB was founded by nurses frustrated by the cumbersome inefficiencies they dealt with everyday. Our history inspires us to continue collaborating with industry experts to identify new ways to be of service. The result is a user-friendly design, with tools that are intuitive for both clinical and administrative staff.
Our powerful EHR software tackles everything from labor-intensive scheduling to complex problems like coding, manual approvals, and multi-platform referral processes that can weigh down your entire staff. We not only make the hard work easy, we give you more time to focus on what matters most.
HCHB cares about our clients’ success. That’s why, when you get HCHB, you also receive the tools you need to be successful. Implementation includes adoption training and initial education tools for your staff, our back office and mobile point of care solutions, as well as key reporting and analytics to put your data at your fingertips. Your HCHB team includes dedicated support, client success and business managers to help identify ongoing opportunities for improvement and growth.
Homecare Homebase also offers a variety of additional products and services to customize your platform to fit your needs. We offer ongoing education, additional consulting, and custom integration options for those who need it. Clients interested in back office support can explore our revenue cycle, authorization and intake services. Finally, you can take advantage of HCHB Intelligence offerings to incorporate AI and automation tools into your system.
“Our overall margin has increased by 9% in one year. We’ve cut our labor costs by 10% YTD. And we’ve lowered our skilled nursing patient visits per episode from 14 to 8.6 — all while improving patient outcomes.”
Interim Healthcare Home and Hospice
Back Office
Nothing is more frustrating than a claim that’s held up or rejected due to a simple omission or clerical error. Our sophisticated back office software prompts users to quickly and accurately provide all necessary information, correctly formatted for each payor and integrated with their specific clinical data collection requirements.
It also eliminates extra busy work by automatically faxing patient notes and orders after each visit to physicians and facilities that need them. Virtually all of our agencies enjoy faster payments, improved cash flow, and a measurable return on their investment, with the ability to:
MOBILE POINTCARE
With more and more revenue tied to clinical outcomes, home health and hospice care requires a complex web of documentation that needs to be captured at every visit. Missing even a small detail can have a huge impact on your agency — and on your patient’s level of care. Thanks to the helpful prompts, reminders and notices within PointCare, field clinicians can quickly input documentation during each visit – without having to catch up at home later. Our system automatically asks users for the necessary documentation: to meet OASIS and HOPE requirements, wound care protocols, therapy goals, status, reassessment and progress reports, and more. And because we allow agencies to customize assessment forms and pathways, we often help eliminate duplicate entries and ensure compliance at the agency and state levels.
Convenient mobile access on your preferred Android device
Guided workflows with the full patient story in every visit.
HCHB Functionality
We make it easier to verify patient eligibility and manage authorizations so services are approved by the payer, documented accurately, and less likely to face unnecessary delays. This helps reduce administrative burden, support timely access to appropriate care, and improve revenue collection.
HCHB assists in scheduling, tracking staff performance, and ensuring that the right caregivers are assigned to the right patients. This functionality enhances productivity and care delivery.
We keep you updated with the latest regulatory requirements to help agencies align operations with industry standards and reduce the risk of non-compliance.
