Press Releases

Homecare Homebase Drives Agency Culture and Staff Empowerment for Optimal Home Care & Hospice

Snapshot

Homecare Homebase’s March 18, 2025 press release highlights how Optimal Home Care & Hospice used HCHB technology and resources to streamline workflows, strengthen employee retention, and create an environment where clinicians can focus more on patient care and less on administrative burden. The release says Optimal achieved a 72% increase in real-time point-of-care documentation, reduced new-hire clinician onboarding time from 23 days to 14 days, and improved employee retention by 42% from 2022 to 2024. It positions HCHB as a key part of Optimal’s staff empowerment strategy, with leadership saying the platform helped clinicians feel more heard, equipped, and supported while the agency continued to grow.

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