HOME HEALTH, HOSPICE & HOME CARE

HOPE-Focused Features Help Agencies See Clearly

Using the HOPE tool requires organizations to look at hospice care delivery through a whole new lens. HCHB worked closely with our customers to identify where process changes, new automation and new visit types were needed and launched tools for a seamless transition.  

Discover HCHB’s HOPE Features

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I think HCHB stays more ahead of the game than we do, so a lot of times we rely on them. They’re making system updates. Hospice transitioned from HIS to the HOPE tool, and they went above and beyond. They gave us new tools and education. They’ve been that partner you can depend on.” 

Janet Turner
Area Vice President of Hospice Service
Interim HealthCare of Greenville, South Carolina

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Scheduling software that does more

Patient scheduling workflow can be daunting for anyone in healthcare, but it’s especially tricky for home health, home care and hospice agencies. HCHB’s customers are scheduling in-home visits rather than appointments, the added complexity can make balancing worker schedules, patient availability and care continuity seem impossible. That’s why we created HCHB Smart Scheduling.

Smart Scheduling automates patient scheduling workflow, so schedulers and clinicians can focus less on logistics and more on what matters most. Additional features like Find Shifts and integration with HCHB’s Patient Engagement solutions give clinicians more influence over their schedules while reducing their time spent sending messages between schedulers and patients.

Overcome inefficient scheduling

HCHB provides smart tools that streamline scheduling, reduce stress and improve patient engagement:

  • Smart Scheduling: Matches patients with clinicians for continuity of care and optimizes driving routes to boost productivity while preventing burnout.
  • Find Shifts: Empowers clinicians to view and apply for extra shifts, easing the burden on schedulers facing unexpected absences.
  • Patient Engagement: Keeps clinicians and patients informed with automated text reminders for upcoming visits, arrival times and welcome messages—streamlining communication and reducing no-shows.

If you’re looking for scheduling software with automation, text reminders and optimized routing, Homecare Homebase has you covered.

Your Scheduling Software Solution for ALL Home Care Services

Personal Care

Developed hand in hand with the largest personal care agency in the nation. Our home care scheduling software helps agencies manage aide schedules with a master calendar that gives insights into the tasks associated with each visit.

HCHB - Home Health

Home Health

Serving 5 of the top 5 largest home health providers in the nation, our home health care scheduling software pairs the right clinician with the right patient at the right time.

HCHB - Hospice

Hospice

Serving 4 of the top 5 largest hospice providers in the nation, our hospice scheduling software supports the unique needs of hospice agencies serving the holistic needs of the patient and their family.