Home health

Streamlined scheduling benefits everyone

Inefficient scheduling is a major driver of staff dissatisfaction.

At HCHB, we take a holistic approach to streamline workflows, enhance patient outcomes, and help your agency scale. Our solutions improve efficiency while increasing satisfaction for both back-office staff and clinicians—allowing everyone to focus on what matters most: quality care.

HCHB provides smart tools that streamline scheduling, reduce stress and improve patient engagement:

  • Smart Scheduling: Matches patients with clinicians for continuity of care and optimizes driving routes to boost productivity while preventing burnout.
  • Find Shifts: Empowers clinicians to view and apply for extra shifts, easing the burden on schedulers facing unexpected absences.
  • Patient Engagement: Keeps clinicians and patients informed with automated text reminders for upcoming visits, arrival times and welcome messages—streamlining communication and reducing no-shows.

“Our clinicians feel more in control of their schedules than they used to. You can look ahead on the schedule and see who’s down for next week. The system has already taken care of juggling who to see and when. There’s been less frustration with schedules, which has been a huge, huge thing.” 

Valerie Bollinger
Manager, Clinical Operations
VNASEMO

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