What this report explores

The report looks at the real challenges agency leaders face today. It also highlights changes that are shaping 2026, including:

Why access to care is increasingly limited by operational throughput, not patient demand

How Medicare Advantage requirements are reshaping intake, documentation, and payer strategy

Where quality performance is becoming a revenue lever, not just a reporting obligation

How agencies are using operational discipline and technology to protect margin and unlock capacity when hiring alone is not enough

How agencies are using operational discipline and technology to protect margin and unlock capacity when hiring alone is not enough

Who should read this

This report is for leaders in charge of performance and sustainability in home-based care, including:

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