HCHB THOUGHT LEADERSHIP

“Tell Me Where IT Hurts” Podcast – Interview with JC Gallegos

Thought-Leadership-Cover-Juan Carlos Gallegos

In the podcast episode “Tell Me Where IT Hurts,” Juan Carlos Gallegos discusses the transition of post-acute care to home settings and how technology is being used to support this shift in the healthcare landscape. Gallegos, with a background in ICU nursing now working in health IT, shares his experience in EHR and revenue cycle management tools with Homecare Homebase (HCHB). The episode covers the development of an EHR platform centered on a patient’s lifetime record and addresses the critical need for psychological safety among clinicians using these systems without direct oversight.

Key points of discussion include the challenges of home care technology, such as the necessity for reliable offline access, seamless care coordination, and maintaining compliance. The conversation also touches on the intersection of regulatory compliance with the need for clinician-friendly technology to enhance patient care. Structured and coded data are discussed as fundamental elements for compliance, analytics, and AI training. 

Gallegos shares a vision to revolutionize healthcare satisfaction by adopting successful strategies from other industries and poses a thought experiment on what he would change in healthcare IT with a “magic wand.”