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Personal Care

Introducing HCHB Personal Care

Empower Personal Care with HCHB

Homecare Homebase’s new EHR solution to support personal care is now available for your agency!

Personal care services allow clients to remain in their homes through the support of aide services that assist with ADLs (activities of daily living). HCHB’s Personal Care solution tackles the unique point of care and agency management challenges that come with providing hourly aide services often with extended lengths of stay and multiple reimbursement models.


What Comes with HCHB Personal Care?

At the Point of Care
Support mobile caregivers with a “bring your own device” (BYOD) model at the point of care that includes:
  • Real-time GPS and historical timeline map
  • Android and iOS compatibility
  • Secure HIPAA 2-way messaging
  • Patient and visit specific care plans
  • Change in condition alerting
  • Caregiver engagement with notifications

Manage Your Agency with

  • Intake workflow designed for personal care services
    • Track authorizations and payer requirements
    • Seamlessly incorporates Master Schedule and Aide Care Plan
  • Worker management that supports frequency-based discipline and payroll flexibilities
    • Track supervisory visits by completed dates, due dates and payor rules
    • Automated alerts and controls for expiring items
    • Account for county and city minimum wage rules
  • Authorization management that includes automated workflows allowing unit-based authorization with limits by day, week, month or period
    • Track and manage under/over serving for clients
  • Revenue cycle management designed to reduce denials and re-bills and support timely filing, retroactive rate changes and automated eligibility checks
    • Expanded billing capability for split claims, shift aggregation and unique programs
  • EVV integration supports front end EVV management, allowing to communicate back and forth with states, meet state & payor requirements, and follow mandates
    • Claims release and invoice matching
    • Automate exception management
    • Secondary claims status reporting
  • Master schedule for all service lines with the ability to match clients with caregivers that have the correct skills for their needs
    • Track and reduce overutilization with real-time visit variance
    • Real-time visibility into caregiver availability
    • Schedule and track supervisory visits based on payor settings
    • Shift Manager capability to reduce unfilled visits while empowering field staff with their schedule

Get Started with Homecare Homebase Today  |  866.535.HCHB (4242)

The Next Step for Our hchb/ONE Vision

HCHB Personal care is the first major platform extension as part of “hchb/ONE”, our vision to provide ONE platform to support all clinical documentation agency management workflows in home-based care settings. This vision will incorporate future expansions into additional service areas and technology advancements to create a seamless patient record across all service lines within HCHB.

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